BIG REPUTATION

starts with listening.

You do the good work.
Let the world see it.

Your customers are already telling a story.
Discover yours. Then write the next chapter.

Replywell is in private beta.

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YOUR BUSINESS. YOUR VOICE. YOUR NEXT CHAPTER.Explore what’s possible

THEY’RE TALKING.
MAKE IT COUNT.

Select a voice. See the opportunity.Illustrative feedback, not customer testimonials.

A brilliant job. A missed call.
A customer who just wants to be heard.

Your reviews hold the things people love, the things worth fixing, and your opportunity to stand out.

Find out what
your reviews are saying

One review.
A better conversation.

Thank the happy customer. Understand the disappointed one. Sound like a human who cares about their business.

Illustrative review and suggested response.

Jamie M.Illustrative customer

“Love the finished work.
Just wish someone had
kept me in the loop.”

An opportunity to listen

Reply with care.Suggested response

Acknowledge the details. Understand the concern. Give the conversation somewhere to go.

Your voice. Your business. Your response.

LOCAL BUSINESS.
BIGGER PICTURE.

See how your reputation compares with a selected group of businesses like yours. Start nearby. Explore further when the data is there.

See where I stand

replywell.Blake’s Carpentry

Example scorecard

Let’s start with
where you stand.

Your public reputation, at a glance.
The numbers are a starting point. The voices tell you why.

Overall rating4.2/5

Google · 86 total reviews

Reviews we can explore6/86

Selected review sample

Conversations to look into2

Mixed or negative · in this sample

Replies still to make5

Unanswered · in this sample

Review strength

Replywell index

78/100

Building a presenceEstablished presence

Your star rating and review volume, brought together. A useful indicator—not the whole story.

How we calculate this index

70% rating (rating ÷ 5) plus 30% review volume (log₁₀[reviews + 1] ÷ log₁₀[1,001], capped at 1). Rounded to 100. This illustrative review-strength index combines rating and volume. The workspace’s blended score instead averages loaded review ratings. Neither is an official platform score, search ranking or financial assessment. Small review counts can make ratings volatile.

What your sample is saying

6 reviews

Positive3

Mixed1

Neutral1

Negative1

Quality of work is a positive theme.3 positive mentions in this sample.

Communication deserves a closer look.2 reviews touch on concerns in this area.

All names, reviews, scores and competitors in this walkthrough are fictional. Sentiment counts describe only the 6 available reviews. Automated interpretation can miss nuance.

A working view of the Replywell scorecard.Fictional example data. Your report shows its available sources and coverage.

UnderstandYour rating. Your review history.

ListenThe detail behind the stars.

CompareA clearer view of selected peers.